FAQ pussy918 — All the Answers for Malaysian Players

You must be at least 18 years old to register and use the pussy918 platform. This is a mandatory requirement that we take seriously. Any account found to have been registered by an underage individual will be terminated immediately and the account balance may be frozen while an investigation is conducted.

No. Each player is only permitted to hold one active account at pussy918. Registering multiple accounts using the same or different details is a violation of our terms of use. Duplicate accounts may result in all associated accounts being suspended and bonuses forfeited. If you are experiencing issues with your existing account, contact our support team for assistance.

Log in to your account and go to Account Settings or Profile. From there, you can update your phone number, email, and other personal details. Changes to your phone number will require OTP verification for security purposes. If you are unable to access those settings, contact our live support directly.

pussy918 supports a range of popular deposit methods in Malaysia, including:

• Online banking (Maybank2u, CIMB Clicks, RHB Now, Public Bank)
• FPX (Financial Process Exchange)
• E-wallets — Touch 'n Go eWallet, GrabPay, Boost
• Instant bank transfer
• Visa / Mastercard debit & credit cards

All transactions are processed securely using 256-bit SSL encryption.

The minimum deposit amount at pussy918 is as low as RM 30, making it a budget-friendly platform for players of all levels. This low minimum allows new players to try the platform without a large financial commitment. There is no overly restrictive daily maximum — contact support if you require a higher limit.

Most deposits via FPX and e-wallets will be credited to your account within 1 to 5 minutes. Manual bank transfers may take slightly longer, typically between 5 to 15 minutes depending on the transaction time. If your deposit has not been credited after 30 minutes, contact our support team with your transfer proof for an immediate review.

pussy918 does not charge any processing fees for deposits. You will receive the full amount you deposit into your account. However, some banks or e-wallet providers may apply a small service charge on their end — this is beyond our control. Please check with your bank if needed.

Log in to your account and go to the Withdrawal. Select your withdrawal method, enter your verified bank account number, enter the amount you wish to withdraw and click Submit. Your withdrawal request will be processed by our finance team. Please ensure your bank details are accurate to avoid any delays.

Withdrawals at pussy918 are typically processed within 5 to 15 minutes for requests submitted during normal business hours. In certain cases requiring additional security checks, processing may take up to 1 hour. Withdrawals made outside business hours or on public holidays may take slightly longer but will still be completed within 24 hours.

The minimum withdrawal amount at pussy918 is RM 50 per transaction. The maximum limit depends on your account tier and VIP status — VIP members enjoy higher daily withdrawal limits compared to regular members. For details on withdrawal limits by membership tier, visit the VIP Programme us or contact support.

Withdrawals may be delayed for several common reasons:

• KYC verification incomplete — identity information must be verified for the first time
• Bonus wagering requirement not yet fully met
• Bank account details do not match the pussy918 account name
• Insufficient account balance after wagering requirements are deducted
• The system detects activity that requires review by the security team

Contact our support team if your withdrawal has not been processed after 24 hours.

pussy918 offers a wide variety of promotions updated weekly, including:

• 100% Welcome Bonus for new members on their first deposit
• Daily and weekly reload deposit bonuses
• Weekly cashback for active members
• Exclusive birthday promotion
• Limited-time flash offers
• VIP programme rewards and benefits

Log in daily to your account dashboard to make sure you never miss the latest offers.

The wagering requirement or rollover is the total betting amount you must reach before bonus funds can be converted to withdrawable cash. For example, if you receive a RM 50 bonus with a 10x wagering requirement, you must place bets totalling RM 500 before you can withdraw the bonus funds. The exact wagering requirement varies by promotion — check the Promotions for full terms.

Every time you play at pussy918, you will earn points VIP based on your total wagering amount. The more you play, the faster you advance to higher VIP tiers. Each VIP tier unlocks exclusive benefits such as higher withdrawal limits, extra cash rebates, a personal account manager, and invitations to special events.

On the login page, click the "Forgot Password" link. Enter your registered mobile number and an OTP will be sent within seconds. Once OTP verification is successful, you can set a new password immediately. The entire process typically takes less than 3 minutes. If your phone number is no longer active, contact live chat support for further assistance.

Log in to your account, go to Account Settings and select the Security section. There, you can enable 2FA, which will require an additional OTP code each time you log in from a new or unrecognised device. We strongly recommend enabling this feature as it adds a significant extra layer of protection to your account.

If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat. We will help you freeze your account, investigate your login history and restore full control to you. As an immediate step, change your password and enable 2FA if you have not already done so. pussy918 will never ask for your password via SMS, email or chat.

pussy918 offers a complete game library that includes:

• Slot casino — over 500 titles from Pragmatic Play, Playtech, Spadegaming, and more
• Live casino — Baccarat, Blackjack, Roulette with live dealers
• Fish shooting — multiple tables with stunning graphics
• Sports betting — football, badminton, NBA, esports, and more

New games are added every week to keep your gaming experience fresh.

No need. pussy918 is accessible directly through your web browser — whether on a desktop, iOS, or Android smartphone. Our platform is fully optimised for a smooth and responsive mobile experience. No app download required. Simply open your browser, visit our website, and log in.

If a game is interrupted due to an internet connection issue or technical problem, your game session is automatically saved by the system. You can log back in and continue from where you left off. If your account balance is incorrect after the interruption, contact our support team with the relevant game round ID for review and correction.

You can temporarily suspend your account via the self-exclusion feature in your account settings, or contact our support team for a manual suspension. For permanent account closure, submit a written request via live chat or support email. Any remaining account balance will be returned to you once all conditions are met. We respect your decision and will process this request without unnecessary questioning.